Data and privacy
Request deletion of your data
How to ask the operator of Special Guest to delete personal data held by the platform, including data associated with a Meta connection. The operator identity shown below uses TEST VALUES in V1.
Last updated: 15 September 2026
Send a deletion request
Email the address below with the subject “Special Guest data deletion request”. You can contact us even if you cannot sign in or never created a Special Guest account.
- Where possible, write from the email address used for your account or appointment. Tell us the relevant business name or public booking page so we can locate the data.
- Say whether you want to delete data from a particular appointment, business relationship, integration or your entire account. Include only the information needed to identify that scope.
- For Facebook, Messenger or WhatsApp-related data, mention Special Guest and the affected business or connection. Removing app access in Meta is separate from requesting deletion of data already held by Special Guest.
Do not email passwords, access tokens, national identification numbers, copies of identity documents or payment-card details.
What happens next
We review the request, verify your identity and authority proportionately, and identify the data concerned. If necessary, we ask for clarification before acting. We will explain the outcome, including any data that must be retained and why, within the applicable response requirements. For data controlled by a customer business, we coordinate with that business; a request does not authorize deletion of another person’s or business’s records.
Records and backups
Eligible personal data may be erased or anonymized following review. Some transaction, audit or security records may need to remain for legal obligations, dispute handling or protection against abuse. Protected backups are not immediately rewritten when a request is processed. We will explain applicable retention limits in the response; this page does not promise immediate or unconditional erasure.
Account closure and external services
You can close your account from My account in the workspace. Closure removes access and public visibility but does not itself erase all protected records. To request erasure, email us as described above. This request concerns data held by Special Guest; it does not delete your Facebook, WhatsApp or other provider account.
Who is responsible
Special Guest is operated by TEST VALUE (operator name) TEST VALUE (legal form), registered office: TEST VALUE (registered office, Romania); Trade Register number TEST VALUE (Trade Register number), company tax identifier (CUI) TEST VALUE (CUI). Contact for platform privacy requests: test-privacy@example.invalid. Customer businesses control the purposes for which they collect and use their own customer data; the platform processes that data under their instructions.